✅ Understand the ServiceNow Platform: Learn how to confidently explain what ServiceNow is, who uses it, and what business value it delivers

✅ Review the Platform UI and Core Features: Follow along as we walk through navigation, lists & forms, workflows, Service Catalog, and key platform tools

✅ Real-World Scenarios & Troubleshooting Questions: Practice answering scenario-based questions that mirror real interviews

✅ Develop a Problem-Solver’s Mindset: Get tips on how to think like a ServiceNow admin or developer, troubleshoot under pressure, and speak confidently about your process

✅ Behavioral & Soft Skills Training: Prepare for common non-technical questions with the STAR method and learn how to frame your training experience like real-world projects

✅ Sample Questions & Interview Prompts: Review sample questions and answers and learn why some answers are better than others.

✅ Framing Your Experience: Learn how to confidently present your training, labs, and developer instance projects as experience hiring managers respect.